The Mafraq Traffic Department is a traffic service department of Abu Dhabi Police in Bani Yas, Bawabat Al Sharq, Abu Dhabi, United Arab Emirates. Drivers either come to the department or contact the department for traffic-related questions, vehicle documents, driving license issues and traffic violation assistance. The street name and area are important when determining the destination; the office is on Sheikh Maktoum Bin Rashid Road.
Before visiting, determine what service you need. Some issues do not require visiting traffic departments, as Abu Dhabi Police offers online services including fines, vehicle records, driving licences and various transactions. The right process varies based on the request, data in your traffic file and the need for personal verification by your service.
Mafraq Traffic Department – Quick Information
| Detail | Information |
| Department Name | Mafraq Traffic Department |
| Emirate | Abu Dhabi, UAE |
| Area | Bani Yas, Bawabat Al Sharq |
| Street | Sheikh Maktoum Bin Rashid Road |
| Contact Number | 02 513 6900 (verify before calling) |
| Alternative Number | 02 513 6905 (verify before calling) |
| Services | Traffic fines, vehicle registration, ownership transfers and driving licence services |
| Online Services | Abu Dhabi Police e-Services |
| Working Hours | Confirm with Abu Dhabi Police before visiting |
| Map Reference | 8J63+HX4 |
Please check with Abu Dhabi Police for the latest contact details, working hours and availability of your needed service prior to visiting the Mafraq Traffic Department.
Mafraq Traffic Department Location
The Mafraq Traffic Department is in the Bani Yas area of Abu Dhabi, UAE, in Bawabat Al Sharq. Its mailing address is Sheikh Maktoum Bin Rashid Road, Bani Yas, Bawabat Al Sharq, Abu Dhabi, UAE. The code is also related to the Plus Code 8J63+HX4.
When making your trip plan, use the full name of the department and street address. The use of the term “Mafraq” can still generate results for other locations in the greater area and the use of the full name can help differentiate the traffic facility from other traffic facilities and other facilities in the area.
Contact Number
Contact information for the department varies from one online business directory to another. The commonly listed telephone numbers are 02 513 6900 and 02 513 6905. These listings may not always match, so check with the appropriate branch number before using for time-sensitive enquiries.
Abu Dhabi Police has a 24-hour call centre phone number of 800 3333 for general assistance. You can request to speak with someone from the department if a visit is required and what paperwork to bring. This is especially helpful if you’re not certain if your problem is in the traffic department, vehicle registration services, or driving licence services.
Working Hours
Published business listings show different operating hours for the Mafraq Traffic Department. Some listings say Monday-Thursday 7:30 AM until 3:00 PM and Friday 7:00 AM until 11:30 AM; some directories have longer listings. These disparities make it impossible to tell from the directory the current official opening hours of the branch.
Please check the schedule before you travel, particularly on Fridays, during public holidays, or during Ramadan. Inquire about the specific counter if it is used and whether it is open during the hours listed, since the hours for a facility do not necessarily indicate when services are available.
Services at Mafraq Traffic Department
The department is linked to the traffic administration in Abu Dhabi; however, the transactions that can be carried out at this place will need to be verified with Abu Dhabi Police. The broad traffic service system encompasses various significant areas such as traffic violations, driver records, vehicle registration and official certificates.
Traffic fines and violations
Abu Dhabi Police services enable drivers to check traffic fines, get information about traffic violations and pay eligible fines. Depending on the case, the system also offers black point options, options for fine records, as well as some requests regarding violations.
For any fine issued, the first step to clarification is to determine which vehicle and traffic file is referenced before enquiring. If it is a disputed violation or a request to transfer a fine or an issue that needs to be looked at more, the process may be different than a regular fine payment.
Vehicle registration and records
The Abu Dhabi Police offers services for registered vehicles, such as registration transactions, enquiry of ownership and transfer of ownership for registered vehicles. Some services also offer the replacement of lost or damaged registration cards and the updating of vehicle details and the processing of eligible vehicle export applications.
The service you choose is important since a registration renewal, replacement and ownership change are three separate transactions. Take the time to verify the conditions of your request and reconsider if you don’t think that all vehicle issues can be addressed by the same counter.
Driving licence services
The driving licence services are: Checking licence details, renewal of an eligible driving licence and replacement of a lost or damaged licence. The wider system also provides for other licence transactions, depending on the circumstances of the applicant and the services required.
Contact the department if your enquiry is about a driving test, a licence category or a traffic infringement against your licence and mention that. It can be used to indicate whether the request can be met on the Internet or requires the support of a relevant service centre.
Vehicle accident records and certificates
Abu Dhabi Police e-services system comprises investigations regarding vehicle accidents, vehicle certificates and receipts of payment. These services enable users to get relevant records based on the information they have requested from the system.
If the document is related to an accident, please verify which certificate or record is needed before making the request. An accident enquiry is not an official certificate and can be a different service from the other, so choosing the right service can help avoid delays.
How to Check Traffic Fines Before Visiting
You can get a sense of whether your problem is able to be solved through a counter visit by checking your fines online.
- Open the Abu Dhabi Police e-Services portal.
- Click on the traffic fines enquiry or payment service.
- Choose the appropriate search method offered by the system.
- Provide the details requested, e.g., your unified traffic number, vehicle registration plate details, or driving licence details, whichever is appropriate.
- Read the results and payment/follow-up instructions available.
Abu Dhabi Police defines these various methods of enquiring about traffic violations. The information that is returned will vary depending on which search method is used and the information that is stored with that method.
If the portal states you need further action, speak with the department to find out what action you should take, rather than making an unnecessary trip.
Vehicle Registration and Ownership Transfers
The vehicle registration matters are in many cases connected with a number of records and before making contact with the Mafraq Traffic Department, the correct type of transaction should be identified. New vehicle registration, renewing vehicle registration, transferring vehicle ownership, or changing some details for registered vehicles are additional services offered by Abu Dhabi Police.
It is important for a party to the transaction who wants to be the new owner and the other party to the transaction to review applicable requirements for the parties and vehicle when making an ownership transfer. A registration renewal, on the other hand, is about the continued registration of the vehicle. Even if the requests are for the same vehicle, the information and steps may vary.
Lost or damaged registration cards
Abu Dhabi Police provides replacements for vehicle registration cards that are lost or damaged. These are different from the renewal of the registration, so choose the replacement service when the document is lost or unusable.
To make a request, review the current identification requirements and any fees that may apply listed by the service. Don’t assume a fee or document list from a different vehicle transaction.
Driving Licence Enquiries
An enquiry around a driving licence can consist of a check on an existing driving licence, reissue or renewal of a driving licence, retrieving a missing driving licence, or dealing with an enquiry related to a driver’s traffic profile. For some of these activities, Abu Dhabi Police offers digital services, with each transaction having its own specific needs.
When requesting help, explain the problem you are having with your record if you have to remove or add a licence category or if you need to make changes to your information. This is more effective than asking for a general driving licence service, as the requirements for different transactions may be different.
Driving test and licence status
Individuals who have not yet received a driving licence may require help with writing a driving file, taking a test or another phase of the licensing procedure. These matters are not related to the renewal of an existing licence, but rather to the type of services they are seeking.
Before visiting a traffic service, be sure to find out which service you need. If your request is for a test appointment, or an active driving file, as opposed to an issued licence, the following is also important.
Online Services and Office Visits
Abu Dhabi Police has launched an online traffic service where users can complete eligible transactions without having to go to an Abu Dhabi Police department. The system encompasses traffic fines, vehicle records, accident enquiries, receipts of payments and various driver and vehicle transactions.
Some of the services are only available online with a valid Emirates ID and an active traffic file in the Federal Traffic and Licensing System (FTLS). Additional information is available for those who are registered users, which is related to their traffic profile. For services that need more verification or those referred to a service centre, please call Abu Dhabi Police to ensure next steps.
When to contact the department
In the event that the transaction cannot be made online, a record is incorrect, or needs clarification of a specific violation, contact the relevant traffic service. It is also important to verify the right service centre when a document or vehicle inspection is required, or another action must be taken to fulfill the request, requiring a person to attend.
It’s not about traffic; it’s about whether your transaction requires a face-to-face meeting. By checking this first, you will prevent yourself from going to a branch that can’t process your request.
Common Mistakes to Avoid
There are a number of simple checks that can avoid the need to visit the wrong office or to delay a transaction.
- Leverage inaccurate opening times: Online directories have conflicting times. Check the latest timetable with Abu Dhabi Police.
- Call local number (not verified): There are two numbers listed publicly for an unverified local number. Always contact the branch via the official call centre to verify the contact.
- Visiting without identifying the service: A fine inquiry, ownership transfer and licence replacement follow different processes.
- If all services must be visited: Please refer to the official e-Services portal before travelling.
- Mixing up branch listings with official service centres: Make sure that Mafraq can process your transaction, not that it can process any type of traffic transaction.
These checks are especially beneficial if traveling from a different place in Abu Dhabi or from another emirate.
Conclusion
On Sheikh Maktoum Bin Rashid Road, Bani Yas, Bawabat Al Sharq, Abu Dhabi, you will find the Mafraq Traffic Department. The commonly used contact numbers for it are 02 513 6900 and 02 513 6905; the general call centre number for Abu Dhabi Police is 800 3333.
If the transaction is a traffic fine, vehicle registration, driving licence enquiries, or official records, first determine what the transaction is. Check the branch hours and availability before visiting, as branch-published contact details and hours are not consistent. This will ensure that you select the right service and don’t end up with a wasted visit.
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Frequently Asked Questions
Where is Mafraq Traffic Department?
It’s situated along Sheikh Maktoum Bin Rashid Road in Bani Yas, Bawabat Al Sharq, Abu Dhabi.
What is the Mafraq Traffic Department contact number?
Online listings show 02 513 6900 and 02 513 6905. Always verify the existing branch number before calling.
What are its working hours?
Published schedules differ. Please check the current hours of operation with Abu Dhabi Police before visiting.
Can I check traffic fines online?
Yes. Abu Dhabi Police offers traffic fine enquiry online based on traffic, vehicle, or driving licence details, where applicable.
Can I renew vehicle registration online?
Vehicle registration renewal is available through the internet with Abu Dhabi Police. Look at what is needed for your car.
Can I renew my driving licence online?
Yes. Driving licences are valid for renewal through the online services provided by Abu Dhabi Police for eligible drivers.
What is a unified traffic number?
It is a distinctive number and can be used to identify a person’s traffic record in the UAE traffic system.
Do I need to visit Mafraq Traffic Department for every traffic service?
No. There are many enquiries and transactions that can be made online. See if your particular request necessitates an office visit.
